Get the other person saying “yes, yes” immediately
The book of the month is… Hagakure, along with Sun Tzu’s “Art of war”, is one of the most famous and controversial works handed down by Japanese literature. It encloses the ancient wisdom of the samurai in the form of short aphorisms. The author, Yamamoto Tsunetomo, who lived in an era of peace and consequent…
Begin in a friendly way
If you are wrong, admit it quickly and emphatically