The book of the month is…

A handbook of management techniques written by Michael Armstrong, Joint Managing Partner of E-reward and an independent management consultant.

The book is a guide to modern management methods, an essential resource for managers in all departments and across all industries. With over 100 systematic and analytical methods used by managers to improve decision-making and managerial performance, covering :

  • marketing management;
  • operations management;
  • financial management;
  • human resource management;
  • management science;
  • planning and resource allocation;
  • efficiency and effectiveness.

In this book the activities of management and leadership take place in order to make things happen– to get results. Everything is explained into the following six parts:

  1. The practice of management
  2. Approaches to management
  3. Organizations
  4. Delivering change
  5. Enhancing customer relations
  6. Enabling continuous improvement

Written in an accessible, easy-to-read style and supported by diagrams throughout, this is essential reading for managers and a key text for business and management students.

“Let’s stop the dysfunctional separation of leadership from management. We allknow that managers who don’t lead are boring, dispiriting. Well, leaders who don’t manage are distant, disconnected.”